Bloomberg chat · email · voice surveillance

Turn your chat archive into desk intelligence — and audit-ready compliance.

ChatGuard captures, archives and analyses every Bloomberg chat, email and call across your firm. We give Axtrade's desks the signals buried in their conversations — and give compliance & HR teams the evidence they need to protect the firm.

Explore the platform → See the two engines

5-year retention, FCA / FINRA aligned

End-to-end encrypted

Self-host or private cloud

IB-CHAT · DESK FX-RATES · LIVE CAPTURE · ILLUSTRATIVE

09:41 JMLooking for 25m EUR/USD spot, where are you?RFQ DETECTED

09:41 DESK1.0842 / 1.0844, can do 25 your sideQUOTE

09:42 JMdone at 44, thanks — counterparty Meridian CapCOUNTERPARTY

09:44 RTkeep this off the record between us ok?POLICY FLAG

09:45 DESKwill send confirm by 10. follow up on the 50m swapOPEN FOLLOW-UP

capturing · 1,284 msgs today 3 RFQ · 1 flag · 0 dropped

£0

FCA fines imposed in 2023 for compliance failures

In off-channel comms fines since 2021 — SEC, CFTC & FINRA combined

Years minimum retention, enforced automatically

Of messages captured — zero gaps, fully timestamped

One platform · two jobs

The same captured data does two things at once.

Most surveillance tools treat your archive as a liability you store and forget. ChatGuard runs two engines on top of the exact same encrypted record — one that makes your desks faster, one that keeps the firm safe.

For Axtrade · internal

Desk Intelligence

Traders · desk heads · COO

Extract the signal inside every Bloomberg conversation and turn it into productivity — not just an archive box you tick.

→RFQ & quote extraction. Structure requests, quotes and fills from free-text chat into a searchable book.
→Counterparty intelligence. Response times, hit rates and where flow is leaking.
→Open follow-up tracking. Open threads surface until they're closed.
→Sentiment & tone analysis. Spot strained relationships and momentum shifts early.

Desk intelligence services →

For clients · external

Compliance & HR

Compliance officers · HR · business owners

Everything a regulated firm needs to archive, monitor and prove conduct — without an army of reviewers.

✓Immutable archiving. Retained 5+ years, tamper-evident and timestamped for audit.
✓Keyword & policy alerts. Flag market abuse, off-channel talk and misconduct instantly.
✓HR investigation toolkit. A full evidence trail for a person or period in seconds.
✓One-click regulator reports. Audit packs for the FCA, FINRA or internal review.

Compliance & HR services →

Desk intelligence · how extraction works

From raw chatter to a structured trading record.

Bloomberg chat is unstructured, fast and full of shorthand. ChatGuard reads it the way a desk does — and writes it back as clean, queryable data.

Capture

Ingest IB chat, persistent rooms, email and voice in real time — nothing leaves your perimeter.

Parse & classify

NLP tuned for trading shorthand tags RFQs, quotes, fills, counterparties, tickers and instructions.

Enrich

Link messages to counterparties, desks and instruments; score sentiment and urgency.

Surface

Push it to a live dashboard, search, alerts and exportable reports — for the desk and for compliance.

DESK INTELLIGENCE · FX-RATES · ILLUSTRATIVE● LIVE

RFQs captured

▲ 12 vs avg

Hit rate

38%

▲ 4 pts

Open follow-ups

2 ageing > 1h

RFQ25m EUR/USD spot — Meridian Cap09:41

FILLDone @ 1.0844 · confirm pending09:42

FLAG"keep this off the record" — review09:44

OPEN50m EUR swap — awaiting client09:45

CPTYNorthbridge — 3-day silence, ↓ flow10:02

For external clients · compliance & HR

Protect the firm. Prove the conduct. Help the people.

Give compliance officers, HR and owners cutting-edge tooling to meet their legal obligations and act early — without drowning in logs.

Real-time monitoring

Instant visibility into every channel, so violations are caught as they happen.

User-friendly dashboard

One console with per-user permissions and full audit trails.

Keyword & sentiment alerts

Flag sensitive content and conduct risk; ML surfaces patterns humans miss.

Policy enforcement

Automatically hold conversations to your policies and protect your reputation.

Archive & instant retrieval

Search five years of conversation in seconds; reconstruct any thread.

HR investigations & evidence

Capture conduct as documented evidence and intervene before issues escalate.

Coverage

Every channel your people actually use.

One record across all communication, so there are no blind spots — and no off-channel surprises.

Primary

Bloomberg Chat

IB chat & persistent rooms, archived, monitored and mined for desk intelligence in real time.

Corporate email

Full capture for GDPR, FCA and FINRA obligations — a defensible record for any investigation.

Voice

Call recording

Recorded, transcribed and searchable alongside text so the full conversation is one timeline.

Other channels

Messaging platforms and bespoke systems — if your people use it, talk to us about covering it.

Security & data residency

Your most sensitive data, stored the way you demand.

Encrypted end-to-end

All data encrypted at rest and in transit across the full pipeline.

Your data centre

Self-host or run in your private cloud — data never has to leave your perimeter.

IP allow-listing

Restrict web access to approved IP ranges and named users only.

Granular permissions

Role-based access so only authorised reviewers ever see a log.

Get in touch

See what your conversations have been telling you.

Book a walkthrough of ChatGuard on your own Bloomberg and email data — desk intelligence for your traders, compliance cover for your firm.

+44 20 3966 7807 info@chatguard.co