Everything ChatGuard does sits on a single encrypted archive of your communications. From there we run two service lines — desk intelligence that makes traders faster, and compliance & HR tooling that keeps the firm safe — plus the deployment and support to stand it all up.
For Axtrade's traders, desk heads and COO. We mine the conversations your team is already having and turn them into structured, queryable productivity data.
Our NLP reads free-text Bloomberg chat and identifies requests for quotes, the prices shown, and the fills — structuring shorthand like "25m EUR/USD where are you" into a clean, searchable trade-conversation book.
See which counterparties you talk to most, average response times, win/hit rates by name and instrument, and where flow is quietly drying up. Spot the relationship that's gone cold before it shows up in the P&L.
"Will confirm by 10", "let me check and revert" — every implicit commitment is detected and tracked as an open item until it's closed, so nothing slips between a busy desk and the next trade.
Score the tone of client and counterparty conversations over time. Surface mounting frustration, momentum shifts and at-risk relationships early enough to do something about them.
Query every conversation across chat, email and voice in one place, then export a structured slice — by desk, person, counterparty, instrument or date — to your BI tools, data warehouse or a board pack.
For compliance officers, HR teams and business owners at regulated firms. The surveillance, archiving and investigation tooling you need to meet your obligations — and demonstrate that you have.
Every message retained 5+ years, tamper-evident and timestamped. Reconstruct any thread for an audit or legal request in seconds.
Custom alerts flag market abuse, off-channel talk and misconduct. Machine learning surfaces patterns of behaviour humans miss.
Hold conversations to your internal policies automatically, with educational nudges that reduce repeat breaches over time.
Generate audit packs for the FCA, FINRA or internal review on demand — the evidence assembled and formatted for you.
Pull a full, documented evidence trail for a person or period. Identify recurring issues and intervene before they escalate.
One console for reviewers with role-based permissions, case management and a complete record of who reviewed what, when.
Run ChatGuard inside your own data centre or a private cloud tenancy. Your data never has to leave your perimeter.
We connect your Bloomberg, email and voice feeds, tune alert rules to your policies and migrate historical archives.
A responsive team with legal, compliance and markets experience — local-currency billing and a single point of contact.
Tell us your channels and your obligations — we'll show you exactly which service lines fit and what it takes to deploy.